The Last-Minute Scramble
When a patient cancels 24 hours out, your front desk starts working the phones, and most of the time, that slot goes unfilled. The provider sits idle, the visit revenue is gone, and the patient who could have taken it is still waiting three weeks for an opening. Reminder tools tell patients about appointments they already have. They don't recover the ones that fall through.
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The Right Patient, First
Outreach That Doesn't Backfire
Patient Confirmation Before the Slot Moves
Carexis matches each open slot to the waitlisted patient best suited to take it. Fewer offers, better fits, less back-and-forth for your staff.
Patients hear about openings in an orderly way, so you're not double-booking, not fielding calls about a slot that's already gone, and not burning goodwill with the people on your list.
A slot only changes hands once a patient has confirmed. Your schedule reflects reality, and your team isn't chasing down who's actually coming.
Built for How Clinics Actually Run
Carexis works alongside the scheduling and practice management software you already use. Start without an integration project, and connect more deeply when it makes sense for your clinic.
Start Without an Integration Project
Most cancellation tools require an EHR integration before you see any value. Carexis doesn't. You can be running in days instead of quarters, and deeper integration stays available as your needs grow.
Where Reminders Stop
Standard reminders prevent no-shows, but cannot salvage lost revenue once a cancellation occurs. Carexis reclaims those vacant slots instantly.
Low Staff Burden
Your team flags the cancellation. Carexis takes it from there and hands back a filled slot.
Partner with Carexis
Carexis is pre-launch. We're working with a small number of outpatient clinics to shape the product against real schedules and real waitlists before we open it up more broadly.
Design partners get direct input on what we build, preferential pricing, and a measured read on what refilled capacity is actually worth in their clinic. In exchange, we ask for honest feedback and access to the people who run your schedule.
If you're a clinic that loses meaningful capacity to late cancellations, we'd like to talk — whatever your specialty.
Villanova Institute for Innovation & Entrepreneurship
Supported By
Harvard Business School Foundry
